Personal Data Protection
orpay44 Members
orpay44 is committed to maintaining the confidentiality and security of every member's personal information. This policy clearly explains how your data is collected, used and protected in accordance with the international licensing standards we adhere to.
Why Your Data Is Safe with orpay44
We apply multiple layers of technical protection and internal procedures to ensure your personal information remains secure at all times.
High-Grade Data Encryption
All personal data and member transactions are encrypted using 256-bit SSL technology. Information transmitted between your device and orpay44's servers is fully protected against any unauthorised access.
Strict Access Controls
Only authorised staff may access members' personal data, and every access is recorded and monitored. Internal passwords are managed separately from member data to eliminate any risk.
No Sale of Data to Third Parties
orpay44 does not sell, rent or share members' personal information with any third party for commercial marketing purposes. Your data belongs to you, not to our business as a commodity.
Clear Data Retention Policy
Members' personal data is kept only for as long as necessary to fulfil the purpose for which it was collected, or as required by law and licensing obligations. Once that period ends, the data is securely deleted.
Two-Layer Identity Verification
The identity verification process during registration and withdrawals is designed to ensure that only the legitimate account owner can manage their funds. This protects members from fraud and unauthorised account use.
Regular Reviews and Updates
The orpay44 Privacy Policy is reviewed regularly to ensure it remains relevant with technological developments and changes in licensing requirements. Members will be notified if any significant changes are made to this policy.
- Information Collected
- Purpose of Data Collection
- Information Sharing
- Data Security
- Member Rights
- Cookies and Tracking Technologies
- Third-Party Links
- Policy Changes
- Contact Us
1Personal Information Collected
During the registration process, use of services and communication with orpay44, we may collect various types of personal information including:
- Full name as shown on a valid identity card (MyKad) or passport
- Date of birth for age verification (21 years and above)
- Active email address and mobile phone number
- Current residential address or mailing address
- E-wallet account information such as Touch 'n Go eWallet, Boost or DuitNow account
- Technical data such as IP address, device type and browser used
- Records of deposit and withdrawal transaction history in your account
- Gaming activity history including types of games played and betting amounts
We only collect information that is genuinely required to provide our services and meet the international licensing requirements we adhere to.
2Purpose of Data Collection and Use
Personal information collected by orpay44 is used for the following purposes:
3Sharing Information with Third Parties
orpay44 does not disclose members' personal information to third parties except in the following circumstances:
- Payment processors: Information required to process financial transactions is shared with approved payment processors such as e-wallet service providers and banks. They are bound by strict confidentiality agreements.
- Licensing regulatory bodies: We may be required to disclose certain information to the international licensing regulatory bodies that govern our operations as part of regulatory compliance.
- Legal authorities: Where required by a court order or the lawful requirements of a law enforcement investigation, we will disclose the necessary information.
- Technical service providers: Technical infrastructure vendors who help us operate the platform may have limited access to data for system maintenance purposes only.
In all of the above sharing situations, orpay44 ensures that the receiving party is bound by data protection standards equal to or higher than our own.
4Data Security Measures
orpay44 implements various technical and procedural security measures to protect your personal data:
- 256-bit SSL encryption for all data communications between your browser and our servers
- An intrusion detection system that continuously monitors for suspicious activity
- Passwords are stored in encrypted format — our team cannot read your password in plain text
- Security reviews and penetration testing are conducted regularly by independent security experts
- A clear incident management protocol to address any data breach promptly
5Member Rights Regarding Personal Data
As an orpay44 member, you have the following rights regarding your personal data:
Right of Access
You may request a copy of the personal information we hold about you at any time through our customer support.
Right of Rectification
If you find that any of your personal information is inaccurate or out of date, you may submit a correction request to us.
Right of Erasure
You may request that we delete your personal data, subject to legal obligations and licensing requirements that mandate the retention of certain records.
Right of Restriction
You may request that we restrict the processing of your data in certain situations while we review your request.
Right to Object
You have the right to object to the processing of your personal data for direct marketing purposes. We will comply with such an objection promptly.
Right to Portability
You may request your personal data in a machine-readable format for transfer to another operator where this is technically feasible.
6Cookies and Tracking Technologies
The orpay44 website uses cookies and other tracking technologies to improve the user experience and ensure optimal platform performance.
Necessary Cookies: These cookies are required for the basic functions of the website to work properly, including login session management and security controls. They cannot be disabled.
Analytical cookies: We use analytical cookies to understand how members interact with our website in aggregate. This data is not used to identify individuals personally.
Preference cookies: These cookies save your preferences such as language, display settings and login information for your convenience. You may disable these cookies through your browser settings, although this may affect certain functions.
You can manage cookies through your browser settings. Please note that disabling certain cookies may affect your experience on orpay44.
7Links to Other Websites
The orpay44 website may contain links to external websites or services not operated by us. When you leave our website to access such links, please be aware that orpay44 is not responsible for the privacy practices or content of those external websites.
We recommend that you read the privacy policy of every website you visit. The presence of a link on the orpay44 website does not mean we endorse or verify the content or privacy practices of that website.
8Changes to the Privacy Policy
orpay44 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our business practices, licensing requirements or applicable laws.
Any significant changes to this policy will be communicated to members via:
- A notice displayed on the orpay44 website homepage
- A notification email sent to your registered email address
- A notice in your account dashboard when you log in
Continued use of orpay44 services after any policy changes take effect will be considered acceptance of the updated terms. If you do not agree with the changes, please stop using our services and contact our support team to close your account.
9How to Contact Us
For any enquiries, complaints or requests regarding this Privacy Policy or the use of your personal data by orpay44, please contact our support team through the following channels:
- Live Chat 24/7: Available directly in your orpay44 account, in Malay and English
- Email: [email protected] — please state "Privacy Enquiry" in the email subject line
Our team will endeavour to respond to all privacy-related enquiries within a reasonable time. For more complex cases, we may require additional information from you before we can process the request.
Your Data is Protected, Your Game is Secured
You now understand how orpay44 protects your personal information. Register an account and enjoy a range of slot games, live casino, sports betting and a 150% welcome bonus of up to RM1,000 with confidence — because your privacy is always our priority.